Policies & Procedures
CLIENT agreements
All SoulWork courses, groups, retreats, and experiences operate under the agreements.
1. Confidentiality is our number one priority. Content discussed in the circle does not leave the circle. Content within the sacred circle will not be referenced in any conversations outside the circle, except in the experience of direct communication agreement being broken.
2. Direct communication implies that we will communicate any personal issues directly to an individual and that the content will not be brought to a group until it has been cleared among the two individuals involved. This includes disagreements among all facilitators and guides. Acceptable statements, “I had a difficult time when I heard ________ say this.” Unacceptable statements, “I can’t believe ________ said that because I know that she feels the opposite,” as this statement breaks both agreements of confidentiality and direct communication.
Refunds
All SoulWork products, courses, programs & coaching
are non-refundable.
In rare instances such as birth & death, refunds will be considered. You may make these requests in email format. Each request will be evaluated on intention. This policy is for your benefit.
Non-Payment & Cancellation
Non-payment or cancellation will result in cessation of all services and voidance of contract and/or future services.
All In-Person Experiences, Retreats, Trainings must be paid for before the experience. If you fail to pay for the experience in full, you will not be refunded your original payment AND you will not be able to join the experience.
Clients may leave containers at anytime. However, the financial agreement will be upheld.
community agreement
Prejudice, bias, racism of any kind are not tolerated within the SoulWork community.
We are committed to reintegrating the matriarchy and the patriarchy.
We are committed to dissolving systems of institutionalized white supremacy and the culture of white supremacy including - perfectionism, individualism, either/or thinking, defensiveness, fear or conflict and power hoarding. For more information on white supremacy culture, click here.
We are always learning how to do better as white folx and BIPOC folx are invited to speak to their lived experiences of racism and any failings/ethical breaches within this community.
BIPOC folx are always offered a 50% scholarship on any product or program.
Scholarship for 1:1 or group coaching is limited.
Offerings Defined
Course | an online offering that is fully self-guided, the primary way to absorb the value is through personal connection with your instructor through the videos and your own practice
Group Program | guidance occurs within group calls and any online course content to supplement the offering; the facilitator can only address what comes through within group calls or online community groups.
1:1 Offering | a 1:1 offering where the client shows up to receive support and guidance from the facilitator; the facilitator is only able to meet the client in the depth they are willing to move into. The client has the guide’s presence for the agreed upon container.
Immersion | An in-person or online container to do deep work and meet ourselves fully in practice through the body
Training | different from a retreat or an immersion. SoulWork trainings are always hosted in an high-level interactive environment with supplemental tangible knowledge sharing and light education. The training is the body.